Chat-First Support Specialist for Real Estate Platform Job at Dew Software, Oklahoma City, OK

  • Dew Software
  • Oklahoma City, OK

Job Description

Dew Software, Inc. is seeking Customer Support Specialists to provide 100% digital/chat-based Tier-1 support for real estate appraisers and inspectors using the company’s property and appraisal platforms. The role requires handling 2–3 concurrent chats, answering product questions, and documenting interactions in CRM systems. You will troubleshoot common issues from knowledge bases, elevate complex problems to Tier-2, and maintain empathetic, clear written communication. #J-18808-Ljbffr

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